Privacy policy

• Account and contact information: name, email address, phone number, account identifiers, assigned role and authentication/session information.
• Investment and construction information: property addresses and details, capital amounts, returns, distributions, project costs, payment records and milestones entered into the portal.
• Content you or authorized team members provide: messages, requests, documents, photographs, reports, filenames and support correspondence. Uploaded files may contain additional personal or financial information.
• Notifications: notification history, delivery status, device/browser push identifiers and account association when phone notifications are enabled.
• Technical information: connection and browser/device information, request logs and error diagnostics used to operate and troubleshoot the service.

We use information to authenticate users, manage account access, display investment and construction records, exchange documents and messages, respond to requests, arrange meetings, deliver optional notifications and maintain service reliability and security. We may also use relevant records to fulfill contractual, accounting, tax and legal obligations.

Access depends on the assigned account role. Authorized Eaglestar personnel can manage relevant accounts and records; a document or message you submit is available to the authorized participants in that account or conversation.

Lovable Cloud provides portal hosting, authentication, database and file storage services. Google Firebase Cloud Messaging processes device identifiers and notification data for browser push delivery. Google Fonts receives connection information when fonts are loaded. Calendly processes booking details and connection information when you choose to load or open the booking calendar. Support email is processed by our email service provider. Hosting and diagnostic services may process technical logs and errors.

These services process information to provide their respective functions and may process it outside your state or country. Their privacy terms also apply to interactions with their services. We may disclose information when required by law, to protect rights and security, or to professional advisers working on the relevant account.

The portal does not include third-party advertising features. For questions about disclosures of your personal information, contact us using the address below.

The portal uses browser or app storage for sign-in sessions, preferences and notification registration. Blocking or clearing that storage may sign you out or disable notifications. Phone notifications are optional; you can turn them off using the notification bell or your device settings. Notification previews may appear on your lock screen according to those settings.

We retain information for the duration of the account relationship and as needed for the purposes described above. Some investment, transaction, construction, tax, contractual or dispute records may need to remain after portal access ends to meet applicable obligations. Backup copies may remain until they are cycled out under the hosting provider’s retention process.

You can request account and associated-data deletion. We verify the request before removing access or data and explain any records that must be retained. Deleting portal access does not cancel an investment, ownership interest or construction agreement.

You can update account contact details in Settings and contact us to request access, correction or deletion of personal information, subject to identity verification and applicable legal requirements. Do not send passwords or sensitive financial documents in an ordinary support email.

We use authenticated access and role-based restrictions to protect portal information. No internet service is entirely risk-free; this policy does not promise end-to-end encryption or absolute security.

EaglestarNEST is intended for adult business clients and investors, not children under 13. Contact us if you believe a child’s personal information has been provided. We may update this policy as the service changes; the effective date identifies the current version.

Eaglestar Enterprise LLC
Cleveland, Ohio, United States
khalid@eaglestar.global